Fix cPanel “SSL Cannot Currently Accept Incoming Requests”

While adding a new domain to my WHM/cPanel installation, I received the following error:

The “cPanel (powered by Sectigo)” provider cannot currently accept incoming requests. The system will try again later.

SSL Error

After digging into this issue a bit, it looks like this had to do with a permissions issue.

To fix this, open Terminal and paste in the following:

find /var/cpanel/ssl/domain_tls/ -mindepth 1 -maxdepth 1 -name .pending_delete -prune -o -type d -not -perm 755 -exec chmod -v 755 {} \;

Then, run AutoSSL again and your certificate will finish installing.

Credit to Rex (cPanel user “cPRex“), a cPanel Staff Member.

What People Are Saying:

  1. Kenneth C says:

    I really appreicate that you posted a fix command for this issue… now is there as way it can be posted without being covered by your “Latest Posts” display? 🙂

  2. Miguel says:

    I spent a while looking for solutions. But none seemed to solve the problem.
    I tried what you indicated in this post and it was resolved instantly.
    Thank you very much.

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